The Air India claimed that Hajj pilgrims returning back from Saudi Arabia after performing their religious duties will be permitted to carry the Zam Zam water on board well within the permissible baggage allowance.
Air India tweeted on Tuesday, “With reference to instructions regarding non carriage of Zamzam cans, on AI966 and AI964, we wish to clarify that passengers are allowed to carry Zamzam cans within their permissible baggage allowance.”
The tweet further read, “Please accept our apologies for the inconvenience caused.”
Earlier, The Air India notified travel agents and Hajj pilgrims that the flights operating between Jeddah-Hyderabad-Mumbai and Jeddah-Cochin till 15 September will not allow Zam Zam water on board.
“Zam Zam cans will not be allowed on our flights due to change of aircraft and limitation of seats,” said a circular issued by Air India’s Jeddah office, according to a report in the national newspaper.